Opis
Every order in your WooCommerce store becomes an individual invoice in Xero within seconds of being placed. Refunds become credit notes. Customers who are not in Xero yet are created from the order’s billing details. Your Xero account keeps up with your shop without anyone typing anything in.
Syncible is built and supported in the UK by the people who wrote it. Invoices arrive in Xero with the account code and VAT rate you have mapped, so your VAT return picks them up without tidying.
What syncs
- Orders post to Xero as individual invoices the moment they are placed, with line items, discounts, shipping and tax as WooCommerce recorded them
- Refunds create matching credit notes
- New customers are created in Xero from the order’s billing details; existing customers are matched, not duplicated
- Payments are recorded against invoices for paid orders
- Order status changes are picked up as they happen, not on the next scheduled task
What you see
- A Syncible dashboard inside WordPress admin: sync activity, orders, customers, reconciliation and settings without leaving wp-admin
- A Sync issues panel on the settings screen. If Xero rejects an order you get a plain-English reason and a Retry button, on every plan
- Service notices on Syncible screens only, for things that need your attention such as a Xero connection that needs re-authorising
- An onboarding wizard that generates the WooCommerce API keys for you and walks you through connecting Xero
Free and paid
The free plan syncs orders, refunds, customers and payments with no monthly order limit. Paid plans add product and stock sync, cost of goods and reporting. Pricing is at https://syncible.co.uk/woocommerce-xero/ and you can stay on the free plan for as long as it does what you need.
Support
Support comes directly from the people who built the plugin, in the UK. Email support@syncible.co.uk and you get a reply the same working day, usually much sooner. If you would rather not do the setup yourself, tell us and we will walk through it with you. You can also post in the support forum here.
You are never left to work it out alone. If something does not sync, the Sync issues panel tells you why, and if that is not enough, we are one email away.
Requirements
- WooCommerce, installed and active
- A Xero organisation you can authorise
- A free Syncible account, created for you during setup
External service
This plugin connects to the Syncible service (https://syncible.co.uk) to perform the synchronisation between WooCommerce and Xero. The Syncible service:
- Receives order and refund data from your WooCommerce store
- Authenticates with Xero on your behalf using OAuth
- Creates invoices and credit notes in your Xero account
- Stores synchronisation history for the activity view
The following data is sent to the Syncible service:
- When an order is placed, changes status, or is refunded, the plugin sends that order directly to the Syncible service in real time. The data sent is the order as WooCommerce records it: line items, quantities, prices, discounts, tax lines, shipping, refunds, the billing and shipping details of the customer (name, address, email, phone), the payment method used, and any order metadata added by your other plugins.
- When syncing: order details (items, prices, tax, customer, payment method) and refund details
- When retrying a failed order from the Syncible settings screen: the order number, so the Syncible service can queue that order for re-export
- On plugin activation: your store URL for identification
- On plugin deactivation: your store URL and an API token to clean up the connection
- When opening the Syncible Dashboard menu in wp-admin: a one-time 15-minute access token is minted by the Syncible service and used to embed your merchant dashboard inside WordPress admin via an iframe. The dashboard interface itself (UI elements, activity feed, settings panel) is rendered by the Syncible service on syncible.co.uk.
Terms of Service: https://syncible.co.uk/terms/
Privacy Policy: https://syncible.co.uk/privacy/
A separately-distributed companion plugin with additional features is available at https://syncible.co.uk.
Zrzuty ekranu
Instalacja
- Install and activate the plugin from the WordPress plugin directory.
- Visit the Syncible menu in your WordPress admin.
- Follow the onboarding wizard to connect your Xero account.
- Configure your default Xero sales account and tax code.
- Place a test order in WooCommerce to verify the sync.
WooCommerce must be installed and activated before this plugin can be used.
Najczęściej zadawane pytania
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Do I need a Xero account?
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Yes. The plugin posts orders into an existing Xero organisation. You authorise the connection during setup using Xero’s own sign-in.
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Is the free plan really free?
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Yes. The free plan syncs orders, refunds, customers and payments with no monthly order limit and no time limit. Paid plans exist for stores that want product and stock sync, cost of goods or reporting. You are never moved to a paid plan without choosing it.
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How quickly do orders reach Xero?
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Orders are sent to the Syncible service the moment they are placed or change status, not on WordPress’s scheduled tasks, so an invoice normally appears in Xero within seconds. If your site or Xero is unavailable the order is retried automatically and shows in the Sync issues panel if it still cannot be delivered.
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What happens if Xero rejects an invoice?
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It appears in the Sync issues panel on the Syncible settings screen with the reason Xero gave, for example an account code that does not exist in your chart of accounts. Fix the cause and press Retry. An order that has already reached Xero cannot be sent twice.
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What if a product is out of stock in Xero?
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If Xero refuses an invoice because a tracked inventory item is out of stock, the invoice is re-sent once with plain description lines so the sale still reaches your accounts. Totals and VAT are unchanged and the order is flagged so you know Xero has not adjusted stock for it. This only applies to completed, paid orders. Unpaid or pending orders are not invoiced this way.
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Does it create duplicate customers in Xero?
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No. Customers are matched to existing Xero contacts first and only created when there is no match.
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Does it work with WooCommerce Subscriptions?
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Yes. Renewal orders created by WooCommerce Subscriptions are orders like any other, so each renewal is sent to Xero as its own invoice in the same way.
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What data is sent to Syncible?
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Order and refund data as WooCommerce records it, your store URL, and a short-lived token when you open the dashboard. The full list is in the External service section above. Nothing is sent that is not needed to create the invoice or show you what happened.
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How do I disconnect from Xero?
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Version 1.1.0 does not include a Disconnect button in the plugin. A dedicated disconnect control is coming in version 1.1.1.
Until then there are two ways to end the connection:
- Revoke access from inside Xero. In Xero, open Settings and go to Connected apps, then disconnect Syncible. This stops Syncible reading from or writing to your Xero organisation straight away.
- Delete the plugin. Deleting it from the WordPress Plugins screen notifies the Syncible service, which revokes the Xero authorisation and closes the WooCommerce connection. Your licence and sync history are kept, so reinstalling later reconnects you to the same account.
Deactivating the plugin without deleting it does not disconnect anything. Deactivation is treated as temporary, so your Xero authorisation is deliberately left in place and you are not forced to re-authorise if you activate the plugin again.
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Is my data secure?
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Order data is sent over HTTPS to the Syncible service. Xero authorisation uses OAuth 2.0, so your Xero credentials are never stored by the plugin. See the Privacy Policy at https://syncible.co.uk/privacy/ for full details.
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Can you help me set it up?
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Yes. Email support@syncible.co.uk and we will walk through the setup with you, including the Xero account and tax mapping if you are not sure which codes to use. There is no charge for this on any plan.
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Where do I get help?
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Email support@syncible.co.uk, or post in the support forum here. Support is handled in the UK by the people who built the plugin. You get a reply the same working day, usually much sooner.
Recenzje
Wtyczka nie ma jeszcze żadnej recenzji.
Kontrybutorzy i deweloperzy
„Syncible Sync for Xero” jest oprogramowaniem open source. Poniższe osoby miały wkład w rozwój wtyczki.
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Rejestr zmian
1.1.0
- New: Syncible Dashboard inside WordPress admin — view sync activity, orders, products, customers, reconciliation reports, and settings without leaving wp-admin. The dashboard is rendered by the Syncible service and embedded via iframe.
- New: Real-time order delivery. Orders are now sent to the Syncible service the moment they are placed, change status, or are refunded, rather than waiting for WooCommerce scheduled tasks. On quiet stores those scheduled tasks can stall for hours, which delayed invoices reaching Xero. See the External service section for exactly what is sent.
- New: Sync issues panel on the Syncible settings screen. Any order that could not be sent to Xero is listed with a plain-English reason and a Retry button. Retrying is available on every plan, including the free plan. An order that already reached Xero cannot be sent twice.
- New: Service notices. The Syncible service can now tell you about something that needs your attention — for example a Xero connection that needs re-authorising. Notices appear only on Syncible screens, never elsewhere in your admin, and each one can be dismissed permanently.
- Improved: Customers who are not yet in Xero are created automatically from the order’s billing details. If Xero rejects the customer, the order now reports exactly why instead of failing with a generic message.
- Improved: If Xero refuses an invoice because a tracked inventory item is out of stock, the invoice is now re-sent once with plain description lines so the sale still reaches your accounts. Totals and VAT are unchanged, and the order is flagged so you know Xero has not adjusted stock for it. This only applies to completed, paid orders — unpaid or pending orders are never invoiced this way.
- Fixed: Plugin now works on all WordPress permalink structures, including the default „Plain” setting.
- Improved: External services disclosure expanded to cover the in-admin dashboard, the real-time order delivery, and the retry action.
- Improved: Tested up to WordPress 7.1.
1.0.0
- Initial public release.