inqiro

Opis

inqiro is an AI-powered chatbot that reads your WordPress website and answers visitor questions based on your actual content. No manual training, no copy-pasting FAQs – just install, activate, and let it learn your site automatically.

How It Works

1. Crawl – inqiro scans your pages, posts, and WooCommerce products
2. Understand – Content is converted into AI-readable embeddings
3. Answer – Visitors ask questions and get accurate answers from your content

Key Features

• Automatic content crawling – Pages, posts, and WooCommerce products
• AI-powered answers – Based on your actual website content, not hallucinations
• Chat widget – Clean, modern design that matches your brand colors
• Conversation history – Review all chat conversations in your dashboard
• Multilingual – Supports German, English, and auto-detection
• Tone settings – Formal, casual, or friendly conversation style
• Custom instructions – Tell the AI how to behave on your site
• GDPR-ready – Consent dialogs, data retention controls, AI disclosure
• Mobile responsive – Works perfectly on all devices
• Lightweight – No jQuery dependency, minimal CSS footprint

Pro Features

• Unlimited pages and monthly chats
• Lead capture from conversations
• Proactive chat messages – opens chat panel with typing animation
• Inactivity timer – open chat after configurable idle time on any page
• Exit intent trigger – catch leaving visitors with a custom message
• Remove inqiro branding
• Show content sources in answers
• Suggested quick-reply buttons
• Voice input via Web Speech API
• Geographic analytics – see where your visitors chat from
• Visual analytics dashboard – Chart.js charts for chat volume, sentiment, feedback, and top pages
• Weekly email report with chat statistics

Business Features

• Use your own OpenAI or Anthropic API key
• Choose your preferred AI provider and model
• Custom CSS for full widget styling control
• WooCommerce Shopping Assistant with product cards
• Abandoned cart recovery – nudge visitors with items in their cart
• Appointment booking integration – CTA button linked to external booking tools
• Conversation handoff to human agents with automatic trigger
• WhatsApp handoff notification – Click-to-Chat link in email, chat, and admin
• Contact forms in chat – form builder with keyword triggers and email notifications
• A/B testing – test greetings, tones, and proactive messages with significance tracking
• Sentiment analysis and content gap detection
• Conversion tracking
• Business hours configuration

WooCommerce Integration

When WooCommerce is active, inqiro automatically crawls your products (including prices, images, and descriptions) and can recommend products with interactive cards that include „Add to Cart” buttons.

Third-Party Services

This plugin connects to external services to function:

inqiro License Server (inqiro.de)
The plugin communicates with the inqiro license server for license validation, usage tracking, and AI request proxying. Chat messages are transmitted to this server for processing.

• Service: https://inqiro.de
• Privacy Policy: https://inqiro.de/datenschutz/
• Terms of Service: https://inqiro.de/nutzungsbedingungen/

OpenAI (default AI provider)
Chat messages are forwarded to OpenAI’s API for generating responses based on your website content.

• Service: https://openai.com
• Privacy Policy: https://openai.com/privacy
• Terms of Use: https://openai.com/terms

Anthropic (optional AI provider)
Business plans can optionally use Anthropic’s Claude as an alternative AI provider.

• Service: https://anthropic.com
• Privacy Policy: https://www.anthropic.com/privacy
• Terms of Use: https://www.anthropic.com/terms

ip-api.com (geo lookup for visitor statistics, opt-in)
When „Besucher-Geolocation” is explicitly enabled in Settings > Privacy, the plugin sends the visitor’s IP address to ip-api.com via HTTPS to determine country and city for geographic chat statistics. This feature is disabled by default and no data is sent unless the site administrator opts in. No other data is transmitted.

• Service: https://ip-api.com
• Privacy Policy: https://ip-api.com/docs/legal
• Terms of Use: https://ip-api.com/docs/legal