Yamidoo – AI Support Chat

Opis

Yamidoo is an AI-first customer support chat. This plugin connects your WordPress site to your Yamidoo account and adds the chat widget to your site in seconds — no code required.

The widget answers your visitors instantly from your content and can hand off to a human on your team when needed. All appearance and behavior (colors, welcome message, launcher icon, suggested questions, lead capture, human handoff, and more) are configured in your Yamidoo dashboard, so changes go live automatically without updating anything in WordPress.

What this plugin does

• One-click connect. Click Connect to Yamidoo, sign in or create a free account, and you are sent back with the site linked and indexing started. Prefer to do it by hand? Paste a Site ID instead.
• Adds the Yamidoo chat widget to the front end of your site.
• Optionally identifies logged-in WordPress users to Yamidoo (name, email, username, user ID) so your support team knows who they are talking to.
• Customer data for Easy Digital Downloads and WooCommerce. Your team sees a customer’s orders, licenses and subscriptions next to their conversation in your own Yamidoo inbox, and your AI assistant can answer logged-in customers’ questions about their own account („when does my license expire?”). Nothing is uploaded or shared with anyone else: your workspace fetches one customer’s record from your site when it is needed, over a request signed with your secret, and does not store it. Developers can add data from any plugin with the yamidoo_customer_sections filter.
• Plays nicely with caching and optimization plugins — WP Rocket, LiteSpeed Cache, Autoptimize, Perfmatters, SiteGround Optimizer and Cloudflare Rocket Loader are all told to leave the widget alone.

Requires a Yamidoo account. Create one and get your Site ID at yamidoo.ai.

External services

This plugin connects to Yamidoo, a hosted third-party service operated by Yamidoo, to provide the AI support chat. It is required for the plugin to function.

• What it is: Yamidoo loads the chat widget script (widget.js) from the Yamidoo app at https://app.yamidoo.ai and communicates with the Yamidoo API on the same host to fetch your widget’s configuration and to power live conversations.
• What data is sent, and when:
  • When a visitor interacts with the widget: their chat messages, an anonymous session identifier, the page URL/referrer and basic browser/device metadata, and any files a visitor chooses to upload in the chat.
  • If „identify logged-in users” is enabled and a user is logged in: that user’s WordPress display name, email address, username and user ID.
  • If customer lookup is enabled: when your team opens a conversation, or the AI answers a logged-in customer, your Yamidoo workspace requests that one email’s record from this site (/wp-json/yamidoo/v1/customer) — Easy Digital Downloads customer, licenses, orders and subscriptions, or WooCommerce orders and subscriptions. Every request is signed with the secret you paste into the settings; the record is shown to your team and used for that answer, then discarded.
  • When loading the widget: your Site ID (a public identifier used to select your widget configuration).
  • When you click Connect to Yamidoo: your site’s address, the address of the settings screen to return to, and your WordPress email and name to prefill the sign-in form. Nothing is sent until you click the button.
• Service links: Website · Terms of Service · Privacy Policy

By installing this plugin and adding your Site ID, you agree to Yamidoo’s Terms of Service and Privacy Policy.