Title: Retora – Returns &amp; RMA for WooCommerce
Author: Volodymyr Karasov
Published: <strong>2026-06-18</strong>
Last modified: 2026-06-18

---

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# Retora – Returns & RMA for WooCommerce

 Autor: [Volodymyr Karasov](https://profiles.wordpress.org/armrecords/)

[Pobierz](https://downloads.wordpress.org/plugin/retora-returns-rma-for-woocommerce.1.0.0.zip)

 * [Szczegóły](https://pl.wordpress.org/plugins/retora-returns-rma-for-woocommerce/#description)
 * [Recenzje](https://pl.wordpress.org/plugins/retora-returns-rma-for-woocommerce/#reviews)
 *  [Instalacja](https://pl.wordpress.org/plugins/retora-returns-rma-for-woocommerce/#installation)
 * [Rozwój](https://pl.wordpress.org/plugins/retora-returns-rma-for-woocommerce/#developers)

 [Wsparcie](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/)

## Opis

Retora turns returns into a smooth, branded experience for your customers and a 
fast, organized workflow for your team. Shoppers request a return from their account
in a few clicks, and you approve, track, and refund everything from a single screen
in WordPress.

No more scattered emails or spreadsheets. Every request becomes a structured RMA
with its own status, history, and resolution, so nothing slips through the cracks.

#### Why store owners choose Retora

 * Cut support tickets with a clear, guided return flow
 * Approve and refund in seconds, straight through your payment gateway
 * Set your return policy once and let automated rules do the work
 * Keep customers in the loop with branded status emails
 * Own your data. Everything stays in your WordPress database.

#### Customer return portal

 * Self-service returns built into the My Account page
 * Guest returns through a secure email link, no account required
 * Partial returns by choosing specific items and quantities
 * Photo uploads for damaged or incorrect items
 * Live status tracking from request to resolution

#### Admin dashboard

 * Searchable, filterable list of every return request
 * One click to approve, reject, request more info, mark received, or complete
 * Full timeline and private notes on each request
 * Refunds processed through your WooCommerce payment gateway
 * Built-in analytics for return rate, value at risk, processing time, and top reasons

#### Automated rules engine

Set your policy once and let Retora enforce it for you:

 * Eligibility windows based on order age, product, or category
 * Auto approval for low value or specific reason returns
 * Customer limits that stop repeat abuse
 * Required fields such as photos or a detailed reason

#### Built for modern WooCommerce

 * Compatible with High-Performance Order Storage (HPOS)
 * Compatible with the WooCommerce Blocks checkout
 * GDPR personal data export and erasure
 * Import and export your return data as JSON

#### Do more with Retora Pro

Upgrade to [Retora Pro](https://wooreturns.store) when you are ready to add:

 * Store credit with balance tracking and optional bonus value
 * Exchanges with linked replacement orders
 * Prepaid return shipping labels from leading carriers
 * Fraud protection with automatic flagging and blacklists

### Source Code

The admin interface is built with React using @wordpress/scripts. The human readable
source for the compiled files in /build is included with the plugin in /src. To 
rebuild, run npm install and then npm run build.

## Zrzuty ekranu

[⌊Returns overview with key metrics and the latest requests⌉⌊Returns overview with
key metrics and the latest requests⌉[

Returns overview with key metrics and the latest requests

[⌊Searchable, filterable list of every return request⌉⌊Searchable, filterable list
of every return request⌉[

Searchable, filterable list of every return request

[⌊Returns analytics with return rate, value at risk, and top reasons⌉⌊Returns analytics
with return rate, value at risk, and top reasons⌉[

Returns analytics with return rate, value at risk, and top reasons

[⌊Full return detail with a status timeline and resolution⌉⌊Full return detail with
a status timeline and resolution⌉[

Full return detail with a status timeline and resolution

## Instalacja

 1. Install Retora from Plugins, Add New, or upload the plugin folder to /wp-content/
    plugins/.
 2. Activate the plugin through the Plugins screen in WordPress.
 3. Make sure WooCommerce 8.0 or later is active.
 4. Open Returns, then Settings, to set up your return policy.

## Najczęściej zadawane pytania

### Does this work with WooCommerce HPOS?

Yes. Retora is fully compatible with High-Performance Order Storage.

### Can customers return only part of an order?

Yes. Customers select the exact items and quantities they want to send back.

### Do customers need an account to start a return?

No. Guests receive a secure link in their order email and can file a return without
logging in.

### How are refunds handled?

Refunds are issued through your WooCommerce payment gateway, right from the return
screen.

### Where is my return data stored?

All return data lives in dedicated tables inside your own WordPress database. The
free plugin does not send your data to any external service.

### What PHP version do I need?

PHP 8.1 or higher.

## Recenzje

Wtyczka nie ma jeszcze żadnej recenzji.

## Kontrybutorzy i deweloperzy

„Retora – Returns & RMA for WooCommerce” jest oprogramowaniem open source. Poniższe
osoby miały wkład w rozwój wtyczki.

Zaangażowani

 *   [ Volodymyr Karasov ](https://profiles.wordpress.org/armrecords/)

[Przetłumacz wtyczkę “Retora – Returns & RMA for WooCommerce” na swój język.](https://translate.wordpress.org/projects/wp-plugins/retora-returns-rma-for-woocommerce)

### Interesuje cię rozwój wtyczki?

[Przeglądaj kod](https://plugins.trac.wordpress.org/browser/retora-returns-rma-for-woocommerce/),
sprawdź [repozytorium SVN](https://plugins.svn.wordpress.org/retora-returns-rma-for-woocommerce/)
lub czytaj [dziennik rozwoju](https://plugins.trac.wordpress.org/log/retora-returns-rma-for-woocommerce/)
przez [RSS](https://plugins.trac.wordpress.org/log/retora-returns-rma-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Rejestr zmian

#### 1.0.0

 * Initial release
 * Customer return portal with My Account integration
 * Guest return flow with secure email verification
 * Admin dashboard for the full return workflow
 * Rules engine with a visual condition builder
 * WooCommerce gateway refund integration
 * Branded email notifications
 * First run setup wizard with regional presets

## Meta

 *  Wersja **1.0.0**
 *  Ostatnia aktualizacja **4 miesiące temu**
 *  Włączone instalacje **Mniej niż 10**
 *  Wersja WordPressa ** 6.4 lub nowszej **
 *  Testowano do **7.0.7**
 *  Wersja PHP ** 8.1 lub nowszej **
 *  Język
 * [English (US)](https://wordpress.org/plugins/retora-returns-rma-for-woocommerce/)
 * Tagi
 * [refunds](https://pl.wordpress.org/plugins/tags/refunds/)[return management](https://pl.wordpress.org/plugins/tags/return-management/)
   [returns](https://pl.wordpress.org/plugins/tags/returns/)[RMA](https://pl.wordpress.org/plugins/tags/rma/)
   [woocommerce](https://pl.wordpress.org/plugins/tags/woocommerce/)
 *  [Widok zaawansowany](https://pl.wordpress.org/plugins/retora-returns-rma-for-woocommerce/advanced/)

## Oceny

Nie przesłano jeszcze żadnych recenzji.

[Twoja opinia](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/reviews/#new-post)

[Zobacz wszystkierecenzje.](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/reviews/)

## Zaangażowani

 *   [ Volodymyr Karasov ](https://profiles.wordpress.org/armrecords/)

## Wsparcie

Masz coś do dodania? Potrzebujesz pomocy?

 [Zobacz forum wsparcia](https://wordpress.org/support/plugin/retora-returns-rma-for-woocommerce/)