Title: Live Chat (+ Chatbots) with Slack for WordPress
Author: Hybrid.Chat
Published: <strong>2019-01-22</strong>
Last modified: 2020-08-25

---

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# Live Chat (+ Chatbots) with Slack for WordPress

 Autor: [Hybrid.Chat](https://profiles.wordpress.org/hybridchat/)

[Pobierz](https://downloads.wordpress.org/plugin/hybrid-chat.zip)

 * [Szczegóły](https://pl.wordpress.org/plugins/hybrid-chat/#description)
 * [Recenzje](https://pl.wordpress.org/plugins/hybrid-chat/#reviews)
 *  [Instalacja](https://pl.wordpress.org/plugins/hybrid-chat/#installation)
 * [Rozwój](https://pl.wordpress.org/plugins/hybrid-chat/#developers)

 [Wsparcie](https://wordpress.org/support/plugin/hybrid-chat/)

## Opis

Engage customers on your Website, Facebook pages or SMS 24×7 using Slack, Mattermost
and Chatbots. Convert leads (via PPC, Website, Local Directories) into customers
over Slack / Mattermost or Phone calls and never miss an another customer again.

Build chatbots with simple spreadsheets, making your business 'Always available’
and Customer friendly. Human agents can take over chat conversations anytime from
chatbots from within Slack / Mattermost. Use chatbots for lead qualification, pay
per click campaigns, customer support, hiring, booking appointments and more.

Signup is free, No credit card required. which includes Unlimited Agents and Conversations.
Advanced features start from $49 / month.

**A free plan is available!**

#### Feature list

 * Easy to install chat on WordPress (just copy paste code in plugin settings)
 * Integrates with Website, Facebook or Business Phone (SMS).
 * Answer chats using professionally maintained messengers like Slack, Mattermost,
   SMS or Phone calls that work well on Android, iOS, Windows or Mac.
 * Click to Call or Click to SMS inbuilt, powered by Twilio
 * Unlimited Agents, Unlimited Conversations, Unlimited contacts.
 * Chatbots answer chats 24×7 and capture leads and customer tickets.
 * Designing Chatbots is easy using simple Google Spreadsheets
 * Human answers first or Chatbot – You decide
 * Send captured data to any application using Webhooks or 1000+ applications using
   Zapier
 * Integration with Zendesk, HubSpot, SalesForce, MailChimp, GetResponse, and many
   more
 * Read / Write any remote database
 * Access API queries of any 3rd party application within Chatbot
 * Great technical support 24/7
 * A great free plan available

#### How does it work?

Right after you install, open WordPress Admin > Settings > Hybrid Chat and paste
the chat widget code you got from your HybridChat bot that you created, and you 
are ready to go! A chat widget will be visible on your website, so your visitors
can contact you in real time. In Hybrid.Chat Dashboard, you can configure chatbots,
see chat logs, and manage other settings. To answer chats, you can integrate it 
with Slack, Mattermost, or your Twilio account to route it to phone call or SMS.

### Supported languages

You can host Live chat + Chatbots in following languages:

 * Czech
 * Danish
 * Dutch
 * English
 * Estonian
 * Finnish
 * French
 * German
 * Hungarian
 * Italian
 * Japanese
 * Malaysian
 * Norwegian (Bokmal)
 * Polish
 * Portuguese (Portugal)
 * Portuguese (Brazil)
 * Russian
 * Slovenian
 * Spanish
 * Swedish
 * Turkish
 * Ukrainian

If you’re lacking support of your language, please contact us on hello[at]hybrid.
chat or visit our website https://hybrid.chat. Get a free copy of one of the premium
Hybrid.Chat membership in exchange for translating our plugin!

## Instalacja

 1. Go to WordPress Control Panel
 2. Click „Plugins”, then „Add New”
 3. Type in “HybridChat Live Chat” and click „Search Plugins”
 4. Download and install the Plugin
 5. Click the „Activate Plugin” link
 6. Goto “Settings” > “Hybrid.Chat” section in the menu
 7. Paste the code of the bot you created and click “Save”
 8. Done! Now you can start talk with your users

If installing through FTP:
 1. Upload the entire plugin folder to the `/wp-content/
plugins/` directory 2. Activate the plugin through the _Plugins_ menu in WordPress
3. Add code site-wide in _Settings > HybridChat_

ABOUT US
 Hybrid.Chat is an AI first live chat provider of cloud-based customers
service, lead capturing system. The main aim of Hybrid.Chat is to improve customer
service and increase sales conversion. The software is used by more than 25,000 
businesses including top names like Ikea and PayPal.

## Najczęściej zadawane pytania

### Do I need a HybridChat account to use this plugin?

Yes – you can create your account [here](https://app.hybrid.chat/register?utm_source=wordpress.org&utm_medium=integration&utm_campaign=WordpressIntegration).

### Is Hybrid.Chat Free to use

Yep! A lot of functions in Hybrid.Chat are free to use and deploy.

### What limitations are there in the Free Plan

Free plan comes with unlimited agents, unlimited conversations integrated to your
favorite messenger. Only certain advanced tags in Chatbot may not be available. 
Checkout pricing details [here](https://hybrid.chat/pricing).

### Can I add an infinite number of agents?

Yes , there is no limit to the number of agents you can add.

### Is there a limit to the number of chats I can take?

No, you can handle an unlimited number of live chats with any number of customers.

### Do I need to know any programming language to install HybridChat?

No, just click the Download option and start using. For designing a chatbot, if 
you can edit a spreadsheet, you can build a bot. No new softwares to learn.

### Can I manage Hybrid.Chat for two sites, from one chat window

Yes! Hybrid.Chat relays all chats inside Slack or Mattermost (Slack’s open source
alternative). You can configure which user(s) or usergroup(s) a chatbot should invite
when a site chat is initiated. However, a live chat code can be deployed only on
a single domain.

### Can I see history of past conversations?

Yes. All chat logs are accessible in Hybrid.Chat Dashboard > Chat logs. They are
also searchable inside Slack / Mattermost (wherever you integrated) and can also
be emailed to an email address to make it searchable there.

### Is there an application for iOS or Android?

Hybrid.Chat integrates with messengers that you already use. So, you don’t need 
to install a new app on your device. You can download well maintained apps of Slack(
[Android](https://play.google.com/store/apps/details?id=com.Slack&hl=en), [iOS](https://itunes.apple.com/cy/app/slack/id618783545?mt=8))
and Mattermost ([Android](https://play.google.com/store/apps/details?id=com.mattermost.rn&hl=en),
[iOS](https://itunes.apple.com/us/app/mattermost/id1257222717?mt=8))

### Is it possible to initiate a conversation before the visitor does?

Yes, you can do it by designing a chatbot that does that. Read the documentation
[here](https://hybrid.chat/documentation) or feel to [contact us](https://hybrid.chat/support/#contactus)
and we will deploy this for you.

### Can you deploy this chatbot for me?

Sure. We would love to. Just [contact us](https://hybrid.chat/support/#contactus)
and we will deploy this for you.

## Recenzje

![](https://secure.gravatar.com/avatar/0c8360f476a4b759730b5f658f5617c2406f1a3b1081a59f6811a19b53e731fb?
s=60&d=retro&r=g)

### 󠀁[it’s simple to install and works flawlessly](https://wordpress.org/support/topic/its-simple-to-install-and-works-flawlessly/)󠁿

 [anthoneydisouza4](https://profiles.wordpress.org/anthoneydisouza4/) 2019-11-11

The application itself is always improving and it’s already one of the best apps
for live chat in my books, the features they are adding and integration they have
already blows everything else out there out of the water. The plugin is simple to
install and works flawlessly. Really can’t say enough about what this is and how
every company should be taking advantage of this.

![](https://secure.gravatar.com/avatar/3f1f989b4e37c50d18c909d0508bbf4a7c6e437419b4fd118b6638156e01f605?
s=60&d=retro&r=g)

### 󠀁[Nice for Live chat & Automated chats](https://wordpress.org/support/topic/nice-for-live-chat-automated-chats/)󠁿

 [jamesmcdonald130](https://profiles.wordpress.org/jamesmcdonald130/) 2019-11-10

Great app for Live chat as well as automated chats and list building. Increase customer
reach and expand sales. Highly recommended. Installation and making a bot is cake
walk.

![](https://secure.gravatar.com/avatar/c10def61fe0fc6c28edf6d06f16ea8587c124dbf716f2294b6e24370c3e54af3?
s=60&d=retro&r=g)

### 󠀁[This is an awesome plugin](https://wordpress.org/support/topic/this-is-an-awesome-plugin-16/)󠁿

 [charlesdavis19](https://profiles.wordpress.org/charlesdavis19/) 2019-11-10

Super easy to install, super easy to use. And the team over at hybrid.Chat are responsive.
I have found that they are always available when I have a random question. If you
want to see how the plugin works, just message them on their site. CEO will walk
you thru, lol.

![](https://secure.gravatar.com/avatar/9591afcbcb81d136d586ae5522282ee30159954380c7041d62b271c655fc0ec0?
s=60&d=retro&r=g)

### 󠀁[Essential marketing tool](https://wordpress.org/support/topic/essential-marketing-tool/)󠁿

 [markhawkins74](https://profiles.wordpress.org/markhawkins74/) 2019-11-09

Fills a gap in the WordPress plugin ecosystem, this is one of the essential marketing
tools I install on each of my websites. Super responsive and friendly support too!

![](https://secure.gravatar.com/avatar/3af7904e3991577c7b5e61a4912cc4324e954bfb2a13a0e37eb686da93abe7ac?
s=60&d=retro&r=g)

### 󠀁[Wow ! Just wow.](https://wordpress.org/support/topic/wow-just-wow-25/)󠁿

 [elizabethwaghmare](https://profiles.wordpress.org/elizabethwaghmare/) 2019-11-
08

Wow. Just wow. Plugin installation is quick and easy, no costly accounts required,
great look and feel and does what it says.

![](https://secure.gravatar.com/avatar/0fb0bcbace0701ffcd46582555b69b8b084d0ebea7fc5f186e8d91b8de3edc43?
s=60&d=retro&r=g)

### 󠀁[Must have for marketers!](https://wordpress.org/support/topic/must-have-for-marketers/)󠁿

 [anilkumar7655t](https://profiles.wordpress.org/anilkumar7655t/) 2019-11-08

This is a must have tool for any marketer. You will get insight to your customers
like you have never had before. The product has several great integration for marketing
automation and hopefully many more to come! Thanks for the great product team HC!

 [ Przeczytaj 16 recenzji ](https://wordpress.org/support/plugin/hybrid-chat/reviews/)

## Kontrybutorzy i deweloperzy

„Live Chat (+ Chatbots) with Slack for WordPress” jest oprogramowaniem open source.
Poniższe osoby miały wkład w rozwój wtyczki.

Zaangażowani

 *   [ Hybrid.Chat ](https://profiles.wordpress.org/hybridchat/)

[Przetłumacz wtyczkę “Live Chat (+ Chatbots) with Slack for WordPress” na swój język.](https://translate.wordpress.org/projects/wp-plugins/hybrid-chat)

### Interesuje cię rozwój wtyczki?

[Przeglądaj kod](https://plugins.trac.wordpress.org/browser/hybrid-chat/), sprawdź
[repozytorium SVN](https://plugins.svn.wordpress.org/hybrid-chat/) lub czytaj [dziennik rozwoju](https://plugins.trac.wordpress.org/log/hybrid-chat/)
przez [RSS](https://plugins.trac.wordpress.org/log/hybrid-chat/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Wersja **1.0**
 *  Ostatnia aktualizacja **6 lat temu**
 *  Włączone instalacje **30+**
 *  Wersja WordPressa ** 3.0 lub nowszej **
 *  Testowano do **5.5.18**
 *  Język
 * [English (US)](https://wordpress.org/plugins/hybrid-chat/)
 * Tagi
 * [chatbots](https://pl.wordpress.org/plugins/tags/chatbots/)[click to call](https://pl.wordpress.org/plugins/tags/click-to-call/)
   [live chat](https://pl.wordpress.org/plugins/tags/live-chat/)[Site chat](https://pl.wordpress.org/plugins/tags/site-chat/)
   [slack](https://pl.wordpress.org/plugins/tags/slack/)
 *  [Widok zaawansowany](https://pl.wordpress.org/plugins/hybrid-chat/advanced/)

## Oceny

 4.9 na 5 gwiazdek.

 *  [  15 recenzji 5-gwiazdkowych     ](https://wordpress.org/support/plugin/hybrid-chat/reviews/?filter=5)
 *  [  1 recenzja 4-gwiazdkowa     ](https://wordpress.org/support/plugin/hybrid-chat/reviews/?filter=4)
 *  [  0 recenzji 3-gwiazdkowych     ](https://wordpress.org/support/plugin/hybrid-chat/reviews/?filter=3)
 *  [  0 recenzji 2-gwiazdkowych     ](https://wordpress.org/support/plugin/hybrid-chat/reviews/?filter=2)
 *  [  0 recenzji 1-gwiazdkowych     ](https://wordpress.org/support/plugin/hybrid-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/hybrid-chat/reviews/#new-post)

[Zobacz wszystkierecenzje.](https://wordpress.org/support/plugin/hybrid-chat/reviews/)

## Zaangażowani

 *   [ Hybrid.Chat ](https://profiles.wordpress.org/hybridchat/)

## Wsparcie

Masz coś do dodania? Potrzebujesz pomocy?

 [Zobacz forum wsparcia](https://wordpress.org/support/plugin/hybrid-chat/)