Title: FXOapps Order Returns for WooCommerce
Author: FXOapps
Published: <strong>2026-08-05</strong>
Last modified: 2026-09-14

---

Szukaj wtyczek

![](https://ps.w.org/fxoapps-order-returns-for-woocommerce/assets/banner-772x250.
png?rev=3636144)

![](https://ps.w.org/fxoapps-order-returns-for-woocommerce/assets/icon-256x256.png?
rev=3637498)

# FXOapps Order Returns for WooCommerce

 Autor: [FXOapps](https://profiles.wordpress.org/fxoapps/)

[Pobierz](https://downloads.wordpress.org/plugin/fxoapps-order-returns-for-woocommerce.1.4.5.zip)

 * [Szczegóły](https://pl.wordpress.org/plugins/fxoapps-order-returns-for-woocommerce/#description)
 * [Recenzje](https://pl.wordpress.org/plugins/fxoapps-order-returns-for-woocommerce/#reviews)
 *  [Instalacja](https://pl.wordpress.org/plugins/fxoapps-order-returns-for-woocommerce/#installation)
 * [Rozwój](https://pl.wordpress.org/plugins/fxoapps-order-returns-for-woocommerce/#developers)

 [Wsparcie](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/)

## Opis

**FXOapps Order Returns for WooCommerce** adds a complete return workflow to WooCommerce
stores. Logged-in customers start returns from **My Account  Retur** on eligible
completed orders within your configured return period. Shop staff manage every request
from **Order Returns** in wp-admin with status updates, search, filters, and email
notifications when a new return is submitted.

This WordPress.org edition works without a license key or external account.

#### Free Features

**Admin Dashboard**

View return totals, open and completed counts, recent activity, status breakdown
charts, return-option distribution, and a timeline for the recent period.

See Screenshot 1.

**Return Management**

Browse return requests in a searchable, filterable list with pagination. Open individual
requests to review order and product details, customer contact information, return
reason, handover details, selected return option, bank details when provided, and
update return status.

See Screenshots 2–3.

**Admin Settings**

Configure the plugin under **Order Returns  Settings**:

 * **General** — return period in days, admin notification email, and date format
   for storefront and emails.
 * **Return Flow** — product condition and return reason rows, optional detail fields,
   and per-reason return shipping fee payer (shop or customer).
 * **Return Options** — enable built-in customer-facing return options such as bank
   transfer, store coupon, and product exchange, with translated labels.
 * **Handover** — courier return with shop-calls-courier or customer-calls-courier
   modes and editable notices.

See Screenshots 4–7.

**Appearance**

Customize the customer-facing return wizard with colors, border radius presets, 
input styling, and theme compatibility options.

See Screenshot 8.

**Full Frontend Return Flow**

Logged-in customers get a guided return experience in My Account: select a returnable
product from a completed order, choose product condition and return reason, provide
courier pickup details when handover is enabled, select a return option, enter bank
details when required, and submit the request.

See Screenshots 9–16.

**Also included in Free**

 * Customer confirmation email and admin alert when a new return is submitted.
 * Editable storefront and admin translations, compatible with multilingual setups
   such as WPML and Polylang.
 * IBAN validation when bank transfer is selected.
 * In-admin support contact form.
 * WooCommerce HPOS (custom order tables) compatibility.

#### PRO Features

The following advanced features are available in the separate commercial **FXOapps
Order Returns PRO** plugin:

**Return experience**

 * Guest returns without account login (public return page with order verification).
 * Group returns (multiple products from one order).
 * Customer product image uploads on returns.
 * Courier pickup date on the return form.
 * In-person handover at store locations.
 * Per-reason “shop calls courier” override on return shipping.

**Store operations**

 * Automatic stock restore when a return is completed.
 * WooCommerce store credit coupons for coupon-type returns (created when completed).
 * Bulk status actions on the returns list.
 * Internal admin notes on return records.
 * Print return / RMA slip.
 * Date range filter on the returns list.
 * Filter returns by return option and show the selected option in the list.

**Reporting and exports**

 * CSV export with current list filters.
 * Advanced dashboard with custom date range.
 * Returns by product and return reason statistics.
 * Scheduled and on-demand weekly return reports by email.

**Automation and rules**

 * Customizable customer and admin email templates.
 * Email notifications when return status changes.
 * Multiple admin notification email addresses.
 * Exclude selected products or categories from returns.
 * Per-category return period overrides.

**Support**

 * Priority support.

#### Upgrade to PRO

Need additional return management features? FXOapps Order Returns PRO adds advanced
functionality for stores that need more control and flexibility.

[View FXOapps Order Returns PRO ](https://www.fxoapps.com/fxoapps-order-returns-pro-for-woocommerce/)

See **Order Returns  Settings  PRO Features** in wp-admin for the full Free vs PRO
comparison.

## Zrzuty ekranu

[⌊Admin Dashboard – overview of return activity and return management.⌉⌊Admin Dashboard–
overview of return activity and return management.⌉[

Admin Dashboard – overview of return activity and return management.

[⌊Return List – view and manage customer return requests.⌉⌊Return List – view and
manage customer return requests.⌉[

Return List – view and manage customer return requests.

[⌊Return Details – review and manage an individual return request.⌉⌊Return Details–
review and manage an individual return request.⌉[

Return Details – review and manage an individual return request.

[⌊General Settings – configure return period, admin email, and date format.⌉⌊General
Settings – configure return period, admin email, and date format.⌉[

General Settings – configure return period, admin email, and date format.

[⌊Return Flow – configure product conditions and return reasons.⌉⌊Return Flow – 
configure product conditions and return reasons.⌉[

Return Flow – configure product conditions and return reasons.

[⌊Return Options – configure available customer return options.⌉⌊Return Options –
configure available customer return options.⌉[

Return Options – configure available customer return options.

[⌊Handover Settings – configure courier handover modes and notices.⌉⌊Handover Settings–
configure courier handover modes and notices.⌉[

Handover Settings – configure courier handover modes and notices.

[⌊Appearance – customize the customer-facing return interface.⌉⌊Appearance – customize
the customer-facing return interface.⌉[

Appearance – customize the customer-facing return interface.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

[⌊Full Frontend Return Flow – customer return process.⌉⌊Full Frontend Return Flow–
customer return process.⌉[

Full Frontend Return Flow – customer return process.

## Instalacja

 1. Install and activate **WooCommerce**.
 2. Install **FXOapps Order Returns for WooCommerce** through the WordPress Plugins
    screen, or upload the `fxoapps-order-returns-woocommerce` folder to `/wp-content/
    plugins/`.
 3. Activate the plugin.
 4. On activation, the plugin registers the **Retur** WooCommerce My Account endpoint.
 5. Go to **Order Returns  Settings** and configure your return period, return flow,
    return options, handover preferences, and appearance.
 6. Customers can start returns from **My Account  Retur** once return flow and options
    are configured.

## Najczęściej zadawane pytania

### Does this plugin require WooCommerce?

Yes. WooCommerce must be installed and active.

### Does this plugin require a license or external account?

No. This WordPress.org release works without a license key, subscription, or fxoapps.
com account.

### Where can customers start a return?

Logged-in customers use **My Account  Retur**. The plugin adds this WooCommerce 
account endpoint automatically.

### Which orders can be returned?

By default, customers can return products from **completed** orders that are still
within the configured return period (days since order completion).

### Can return reasons and product conditions be configured?

Yes. Under **Order Returns  Settings  Return Flow**, you can add product condition
labels, return reasons, optional detail fields, and choose who pays return shipping
for each reason.

### Can return options be configured?

Yes. **Return Options** lets you enable built-in options such as bank transfer, 
coupon, and product exchange, and edit their customer-facing labels.

### Can courier handover be configured?

Yes. **Handover** settings let you enable courier returns, choose whether the shop
or customer arranges the courier, and edit the related customer notices.

### How do administrators manage incoming returns?

Use **Order Returns  Returns** for the list and search, and open any request to 
review details and update its status. **Order Returns  Dashboard** provides summary
statistics and charts.

### Can the frontend appearance be customized?

Yes. **Order Returns  Settings  Appearance** controls colors, border radius, input
styling, and theme compatibility for the return wizard.

### Does the plugin send email notifications?

Yes. When a customer submits a new return, the plugin sends a confirmation email
to the customer and a notification to the admin email configured in settings. Email
notifications when return status changes are available in PRO.

### What is included in Free versus PRO?

Free includes the full core return workflow for logged-in customers, admin dashboard,
return list and details, settings, appearance, translations, and new-return email
notifications. PRO adds guest returns, group returns, advanced reporting, automation,
stock restore, store credit coupons, and the other features listed under **PRO Features**
above.

### Does it work with WooCommerce HPOS?

Yes. The plugin declares compatibility with WooCommerce custom order tables (HPOS).

### Does the plugin call external services?

No. This release does not phone home, send telemetry, or contact a license server.

## Recenzje

![](https://secure.gravatar.com/avatar/e0eb068c86999624dc420a73e9d36198bc843ff430f976f154bd92b38ef5a44f?
s=60&d=retro&r=g)

### 󠀁[Excelent plugin](https://wordpress.org/support/topic/excelent-plugin-575/)󠁿

 [sandorati79](https://profiles.wordpress.org/sandorati79/) 2026-08-06

I like this plugin very much. It helps a lot dealing with returns. Easy installation,
easy configuration. Thanks to the team for the great work.

 [ Przeczytaj 1 recenzje ](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/)

## Kontrybutorzy i deweloperzy

„FXOapps Order Returns for WooCommerce” jest oprogramowaniem open source. Poniższe
osoby miały wkład w rozwój wtyczki.

Zaangażowani

 *   [ FXOapps ](https://profiles.wordpress.org/fxoapps/)

[Przetłumacz wtyczkę “FXOapps Order Returns for WooCommerce” na swój język.](https://translate.wordpress.org/projects/wp-plugins/fxoapps-order-returns-for-woocommerce)

### Interesuje cię rozwój wtyczki?

[Przeglądaj kod](https://plugins.trac.wordpress.org/browser/fxoapps-order-returns-for-woocommerce/),
sprawdź [repozytorium SVN](https://plugins.svn.wordpress.org/fxoapps-order-returns-for-woocommerce/)
lub czytaj [dziennik rozwoju](https://plugins.trac.wordpress.org/log/fxoapps-order-returns-for-woocommerce/)
przez [RSS](https://plugins.trac.wordpress.org/log/fxoapps-order-returns-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Rejestr zmian

#### 1.4.5

 * Support: send messages to info@fxoapps.com and save them on fxoapps.com (FREE
   edition).
 * Support email notes that the message was sent from the free plugin version.

#### 1.4.4

 * Translations: show language tabs only when WPML or Polylang is active.

#### 1.4.3

 * Readme: align free vs PRO feature lists with the current plugin split.
 * Document guest returns, group returns, store credit coupons, email templates,
   weekly reports, and other PRO-only features correctly.
 * Clarify that the free edition serves logged-in customers via My Account.

#### 1.4.2

 * PRO features tab: benefit cards layout and updated PRO feature list.
 * Return options: built-in dropdown types with fixed IDs and legacy ID normalization.

#### 1.4.1

 * Split free vs PRO: text-only PRO features tab; remove PRO-only settings from 
   free UI.
 * Disable status-change emails in free; keep new-return notifications.

#### 1.4.0

 * Rebrand and WordPress.org compliance release.

## Meta

 *  Wersja **1.4.5**
 *  Ostatnia aktualizacja **4 tygodnie temu**
 *  Włączone instalacje **Mniej niż 10**
 *  Wersja WordPressa ** 5.3 lub nowszej **
 *  Testowano do **7.0.7**
 *  Wersja PHP ** 7.2 lub nowszej **
 *  Język
 * [English (US)](https://wordpress.org/plugins/fxoapps-order-returns-for-woocommerce/)
 * Tagi
 * [exchange](https://pl.wordpress.org/plugins/tags/exchange/)[refund](https://pl.wordpress.org/plugins/tags/refund/)
   [returns](https://pl.wordpress.org/plugins/tags/returns/)[RMA](https://pl.wordpress.org/plugins/tags/rma/)
   [woocommerce](https://pl.wordpress.org/plugins/tags/woocommerce/)
 *  [Widok zaawansowany](https://pl.wordpress.org/plugins/fxoapps-order-returns-for-woocommerce/advanced/)

## Oceny

 5 na 5 gwiazdek.

 *  [  1 recenzja 5-gwiazdkowa     ](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/?filter=5)
 *  [  0 recenzji 4-gwiazdkowych     ](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/?filter=4)
 *  [  0 recenzji 3-gwiazdkowych     ](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/?filter=3)
 *  [  0 recenzji 2-gwiazdkowych     ](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/?filter=2)
 *  [  0 recenzji 1-gwiazdkowych     ](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/?filter=1)

[Twoja opinia](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/#new-post)

[Zobacz wszystkierecenzje.](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/reviews/)

## Zaangażowani

 *   [ FXOapps ](https://profiles.wordpress.org/fxoapps/)

## Wsparcie

Masz coś do dodania? Potrzebujesz pomocy?

 [Zobacz forum wsparcia](https://wordpress.org/support/plugin/fxoapps-order-returns-for-woocommerce/)