Opis

Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Encourage your customers leave product reviews and increase conversion of your store. This WooCommerce review plugin enables you to set up automatic review reminders for customers who recently purchased a product from your store. Reminder emails are sent to your customers inviting them to review the recent product(s) they purchased.

The plugin works as an interface to an external service for verification of customer reviews. The service called CR (Customer Reviews) facilitates collection of reviews from customers (including people who never bother to write reviews) and increases impact of reviews on purchasing decisions by verifying their authenticity. Information about terms, privacy, and data protection policies of CR is provided on CR website.

Features

Major features of the plugin include:

Review reminder
Aggregated review form
Enhanced customer reviews
Review for discount
Trust badges
Integration with Google Shopping
Import reviews

Review Reminder

Receive more authentic reviews from your real customers by sending automated invitations to submit a review. You will receive feedback from customers who never bother to answer surveys or submit reviews.

Increase sales with social proof
Receive reviews for several products at once by asking customers to answer a one-page review form
Get great unique SEO content for your shop written by your customers
Accept user-generated content (UGC) such as photos and videos uploaded by your customers along with reviews
Send automated email invitations asking customers who recently purchased for a review
Send email invitations manually for selected orders
Personalize emails for each customer with built-in variables
Restrict emails to particular categories of products
Restrict emails to customers with particular user roles
Works out of the box by using a responsive email template with custom colors
Unsubscribe option
Built-in testing tool to make sure that emails look beautifully before sending them
Reminders in different languages via an integration with „qTranslate X” and „WPML” plugins
Supports custom WooCommerce order statuses

Aggregated Review Form

Let your customers review all the products from their orders on a single page.

Automatically generate review forms for each WooCommerce order
A single review form includes questions about all products in the order, so a customer will review several products at once
After submission of the review form, the plugin will transfer reviews to pages of individual products and save them in the standard WooCommerce format
Review forms are stored as static HTML files to ensure the fastest page load speed
Review forms are optimized for different screen sizes (including mobile)
Review forms include pictures of products
Review forms support upload of photos and videos
Review forms support general shop reviews (not specific to a particular product)
Manual approval of reviews submitted via aggregated review forms
Reply to reviews left by your customers

Enhanced Customer Reviews

Enhance the standard WooCommerce reviews with additional features.

Enable customers to attach pictures to reviews
Enhance rich snippets and structured data for reviews with pictures (requires WooCommerce 3.0 or newer)
Prevent SPAM by enabling reCAPTCHA for reviews
Show reviews summary bar on product pages
Filter reviews by rating
Enable visitors to vote on reviews left by your customers
Lazy load of reviews
Sort reviews by date or votes
Built-in [cusrev_all_reviews] shortcode to display a list of reviews on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
Built-in [cusrev_reviews_grid] shortcode to display a grid of reviews on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.
Built-in [cusrev_reviews_slider] shortcode to display a responsive reviews slider on any page or post of a website. Additional information about this shortcode is on the settings page of the plugin.

Review for Discount

Stimulate your customers to leave reviews and increase their lifetime value by offering discount codes. Send coupons to customers who reviewed their purchases to keep them engaged with your shop. It will help to increase repeat purchases and up-sells.

Automatically generate new coupons for customers who review their purchases
Automatically send emails with newly generated coupon or an existing coupon upon submission of a review
Personalize emails with coupons for each customer using built-in variables
Fine-tune properties of coupons according to your sales strategy
Works out of the box by using a responsive email template with custom colors
Built-in testing tool to make sure that emails look beautifully before sending them
Emails with coupons in different languages via an integration with „qTranslate X”, „Polylang”, and „WPML” plugins

Trust Badges

Increase your store’s conversion rate by placing a “trust badge” on the home, checkout or any other page(s). Let customers feel more confident about shopping on your site by featuring a trust badge that shows a summary of verified customer reviews.

Structured Data Markup

Enhance the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand).

Integration with Google Shopping

Generate an XML feed with products for Google Shopping
Generate an XML feed with product reviews for Google Shopping and show star ratings in Google Shopping search results

Import Reviews

Add product reviews from external websites to your shop using WooCommerce import reviews feature. This feature will automatically create reviews in WooCommerce based on a CSV file.

How does it work?

The recommended way of using the plugin is as follows:

A customer makes a purchase from your online store.
You process their order and set status of the order as “Completed” (or other paid order status configured in the settings).
After a certain delay (configured in the settings), the customer will receive an email with an invitation to leave a review.
The customer writes reviews about products using a simple form hosted on an independent third-party domain (to remove suspicion that you could have created positive reviews yourself).
The reviews are transferred from the form to WooCommerce, saved to the database in the standard WooCommerce format, and published.
The customer (optionally) receives an email containing a discount coupon for future purchases in your store.

Supported Languages

Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hebrew
Hungarian
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Macedonian
Norwegian
Persian
Polish
Portuguese
Portuguese (Brazil)
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
You can contribute a translation to your language from the settings page of this plugin

Prerequisites

To use this plugin, you should first do the following:

Install and configure WooCommerce
Enable customer reviews for product pages (they are enabled by default for new installations)

Documentation

Getting Started with Customer Reviews for WooCommerce

Pro Version

CR service has two plans: Free and Pro. The professional plan offers additional features and dedicated support by email. You can purchase a license for the Pro plan here: official Customer Reviews (CR) website.

Zrzuty ekranów

A sample email with an invitation to review products.
A sample review form generated by the plugin.
A sample email with a discount code.
The reviews summary bar.
Voting buttons for reviews.
A Trust Badge block to showcase a summary of verified reviews.
A button to attach pictures to reviews.
reCAPTCHA field to prevent fake reviews.
A customer review with a picture.
[cusrev_reviews_slider] shortcode to display a responsive reviews slider on any page or post of a website
[cusrev_all_reviews] shortcode to display reviews for all products on any page or post of a website
[cusrev_reviews_grid] shortcode to display a grid of product reviews on any page or post of a website
The first settings page.
The second settings page.
The third settings page.
The fourth settings page.
The fifth settings page.
The sixth settings page.
WooCommerce Orders page with manual reminders option enabled.
The diagnostic page.
Import reviews page.

Blocks

Ta wtyczka zapewnia 2 bloki.

ivole/cusrev-trustbadge: Customer Reviews for WooCommerce
ivole/cusrev-reviews-grid: Customer Reviews for WooCommerce

Instalacja

Make sure that WooCommerce plugin is installed and activated. If it is not installed, install WooCommerce first because it is necessary for this plugin.
Upload the plugin files to the /wp-content/plugins directory, or install the plugin through the WordPress plugins screen directly.
Activate the plugin through the ‚Plugins’ screen in WordPress
Use the Reviews->Settings screen to configure the plugin

FAQ

I found a bug in the plugin. How to get it fixed?: Please create a new topic at the support forum and provide detailed information with a screenshot.
How to get Site Key and Secret Key for reCAPTCHA?: Please visit reCAPTCHA website and sign up for an account. Then, you will be able to get API key pair (Site Key and Secret Key) for your website. Copy these keys and paste into the settings of the plugin.
Will collected reviews be shown as stars in Google?: The standard WooCommerce functionality already includes structured data mark up to display your product reviews effectively within organic search results. This plugin extends the standard functionality and adds some extra mark up to help search engines properly crawl your shop. It is important to understand that having a valid structured data mark up in place makes your website eligible for organic stars in Google but it doesn’t guarantee that they will be shown. You can test the rich snippets using Google’s Structured Data Testing Tool.
How to customize template of the reviews on a single product page?: The plugin uses the standard reviews template provided by WooCommerce and enhances it with the reviews summary bar. If your theme requires a customized reviews template or you would like to use a customized reviews template for some other reason, it is possible to do so. Here is how to do it:
1) Create a folder ‚customer-reviews-woocommerce’ in your current theme’s folder.
2) Copy file ‚ivole-single-product-reviews.php’ from ‚templates’ subfolder in the plugin’s folder to the folder created at step 1.
3) Customize the file ‚ivole-single-product-reviews.php’ in the current theme’s folder according to your requirements.
How to Change Sorting of Reviews?: If you would like to change how reviews are sorted on product pages, it is possible to do so using the standard WordPress functionality. Go to Settings -> Discussion menu and find options “Break comments into pages with X top level comments per page and the last/first page displayed by default” and “Comments should be displayed with the older/newer comments at the top of each page”. You can control how reviews are sorted and displayed on product pages by modifying these options.

Recenzje

hkindy 3 sierpnia 2020

Brings in customer reviews, works as advertised and not too complicated to set up. I would highly recommend it to increase customer engagement.

jstnpwll 3 sierpnia 2020

I think this plugin elicits more feedback than we could get from simply sending customers to the product page. Having everything laid out cleanly on a single page makes it feel dead-simple. I also really like the ability to schedule a reminder based on the order status change. I use TrackShip to automatically update orders to "Delivered" once customers receive them, so I can have the plugin send a review reminder after that (when I know they've had a chance to see their item). Awesome!

hediyefanusu 3 sierpnia 2020

Thank you. I bought a 1 month premium. Satisfied.

urbaneyogi 1 sierpnia 2020

loved it.

jalop123j 31 lipca 2020

It has all the features I was looking for, great job guys!

lupid 31 lipca 2020

-one and only real FREE google merchant center auto integration plugin (auto make and update xml data file for google MC) -Good, working support!

Przeczytaj 613 recenzji

Kontrybutorzy i deweloperzy

„Customer Reviews for WooCommerce” jest oprogramowaniem open source. Poniższe osoby miały wkład w rozwój wtyczki.

cusrev

Wtyczka “Customer Reviews for WooCommerce” została przetłumaczona na 5 języków. Podziękuj tłumaczom za ich wkład.

Przetłumacz wtyczkę “Customer Reviews for WooCommerce” na swój język.

Interesuje cię rozwój wtyczki?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Log zmian

3.118

New feature: An option to customize text of customer consent message on the checkout page
Bug fixes and minor improvements

3.117

Use parent product descriptions for variants in XML Product Feed for Google Shopping
Bug fixes and minor improvements

3.116

New feature: lazy load reviews, sorting of reviews by date or votes (most helpful)
Bug fixes and minor improvements

3.115

New translation: Georgian
Bug fixes and minor improvements

3.114

New feature: an option to enable of disable review reminders for customers who place orders without an account (guest checkout)
Bug fixes and minor improvements

3.113

Bug fixes and minor improvements

3.112

New feature: tracking of orders for referral marketing (requires Trust Badges option and a license key)
New feature: an option to hide avatars on the reviews grid shortcode
Bug fixes and minor improvements

3.111

Bug fixes and minor improvements

3.110

Bug fixes and minor improvements

3.109

New feature: an option to customize color of stars for the reviews slider shortcode
Bug fixes and minor improvements

3.108

New feature: an option to enable autoplay for the reviews slider shortcode
New feature: an option to hide avatars on the reviews slider shortcode
New feature: integration with Polylang for WooCommerce
Bug fixes and minor improvements

3.107

New feature: a new shortcode to display a slider with reviews
Bug fixes and minor improvements

3.106

New feature: customize background color of Trust Badges
Bug fixes and minor improvements

3.105

New feature: product tags can be used as product identifiers in XML feed for Google Shopping
New feature: Google Shopping product categories translated into 18 languages
Bug fixes and minor improvements

3.104

New feature: ‚identifier_exists’ attribute for XML product feed
New feature: support of product variations in XML product feed
Bug fixes and minor improvements

3.103

Bug fixes and minor improvements

3.102

Bug fixes and minor improvements

3.101

Bug fixes and minor improvements

3.100

New feature: structured data markup for GTIN, MPN, and Brand
New feature: generation of XML Product Feed for Google Shopping
Bug fixes and minor improvements

3.99

New translation: Ukrainian
Bug fixes and minor improvements

3.98

Bug fixes and minor improvements

3.97

New translation: Portuguese (Brazil)
Bug fixes and minor improvements

3.96

Bug fixes and minor improvements

3.95

A new filter ‚cr_custom_questions’ to customize output for custom questions
New translation: Persian
Bug fixes and minor improvements

3.94

Enhancement: reCaptcha is rendered using the site’s language
Bug fixes and minor improvements

3.93

A new filter ‚cr_consent_checkbox’ to customize consent checkbox on the checkout page
Bug fixes and minor improvements

3.92

New feature: a static brand attribute for Google Shopping product review XML feed
New feature: support of Mac OS line breaks in CSV files for importing reviews
Bug fixes and minor improvements

3.91

Bug fixes and minor improvements

3.90

Bug fixes and minor improvements

3.89

New feature: localized links for verified copies of reviews (French, German and Spanish, more languages are coming soon)
Bug fixes and minor improvements

3.88

Bug fixes and minor improvements

3.87

New feature: filters on the review summary bars shown by [cusrev_all_reviews] shortcode
Bug fixes and minor improvements

3.86

Bug fixes and minor improvements

3.85

New feature: translation of trust badges
Bug fixes and minor improvements

3.84

New feature: scheduling of review invitations with CR Cron (useful for websites experiencing issues with WP Cron)

3.83

New feature: customer consent checkbox for the checkout page
Bug fixes and minor improvements

3.82

Bug fixes and minor improvements

3.81

New feature: show replies to reviews with [cusrev_all_reviews] shortcode
Bug fixes and minor improvements

3.80

New feature: compatibility with advanced review forms configured at cusrev.com
New feature: ‚cr_reminder_delay’ filter
New translation: Croatian
Bug fixes and minor improvements

3.79

New translation: Slovak
Bug fixes and minor improvements

3.78

Bug fixes and minor improvements

3.77

New feature: an option to publish copies of replies to shop reviews on cusrev.com
Bug fixes and minor improvements

3.76

New feature: import utility supports shop reviews
Bug fixes and minor improvements

3.75

New feature: a new option for [cusrev_all_reviews] and [cusrev_reviews_grid] shortcodes to display reviews corresponding to inactive products

3.74

WPML integration with Google Shopping

3.73

An additional option to customize colors on review forms
Bug fixes and minor improvements

3.72

New feature: option to enable or disable encoding of special characters in Google Shopping XML feed

3.71

New translation: Latvian

3.70

Bug fixes and minor improvements

3.69

Support for general shop reviews in the list of reviews and shortcodes
An option to exclude product IDs for parents of variable products from the XML Google reviews feed
Bug fixes and minor improvements

3.68

Bug fixes and minor improvements

3.67

New translations: Greek and Macedonian
Bug fixes and minor improvements

3.66

New feature: information about reviews received via CR is displayed next to the button for sending manual review reminders
New feature: an additional parameter for a grid with reviews to remove product links
Bug fixes and minor improvements

3.65

New feature: support of custom templates for reviews grid
Bug fixes and minor improvements

3.64

New feature: optionally synchronize replies to reviews with your shop’s page on CR portal (www.cusrev.com)
Bug fixes and minor improvements

3.63

New feature: an option to exclude free products from review invitations
Improved compatibility with third party plugins

3.62

CSS bug fix

3.61

New feature: a new shortcode to display a grid with reviews
New feature: blocks for the new WordPress Gutenberg page editor (requires WordPress 5.0 or newer)
Support for product variations in Google Shopping XML feed
Bug fixes and minor improvements

3.60

Bug fixes related to sending emails

3.59

Bug fixes related to WPML

3.58

New feature: search review reminders by order number, customer name, and customer email
Bug fixes

3.57

New feature: schedule automatic review reminders based on custom WooCommerce order statuses
Bug fixes

3.56

Shop managers can view „Reviews” menu in admin backend
Support of Windows-1251 and Windows-1252 encodings for import of reviews
Bug fixes

3.55

Minor performance improvement
Compatibility with WooCommerce Coupon Campaigns & Tracking plugin
Support for import of multiline reviews (requires WordPress 4.7 or newer)

3.54

Bug fixes

3.53

New feature: reply to reviews from WP admin area (an option to publish copies of replies to cusrev.com will be added in future versions)
Bug fixes and minor improvements

3.52

Bug fixes and minor improvements

3.51

Bug fixes and minor improvements

3.50

New feature: admin page with a list of scheduled review reminders
Bug fixes and minor improvements

3.49

Bug fixes and minor improvements

3.48

New translation: Vietnamese
Bug fixes and minor improvements

3.47

New feature: integration with Google Shopping
Bug fixes and CSS improvements
Modifications requested by WordPress moderators

3.46

New translation: Lithuanian
Bug fixes

3.45

New feature: shop rating (an option to include a separate question for a general shop review in addition to questions for product reviews)
New feature: trust badges (visual badges to showcase a summary of your reviews)
New feature: detailed error log for import of reviews
New translation: Arabic
New translation: Hebrew

3.44

New translation: Korean
Bug fixes related to WPML

3.43

New translation: Turkish

3.42

New translation: Japanese

3.41

Bug fixes

3.40

Bug fix: not possible to select product category on Review Discount tab

3.39

New feature: detect staging sites and disable sending of automatic review reminders
New feature: an option to restrict sending of review reminders for customers with specific user roles
New feature: an option to disable display of lightboxes for pictures attached to reviews
Bug fix: compatibility with PHP 5.4

3.38

Bug fix: compatibility with PHP 5.4

3.37

Bug fix: cannot use decimals in edit product

3.36

New feature: plugin’s settings are moved to a separate node in WordPress menu
New feature: an admin page which shows all customer reviews
New feature: additional arguments for ‚cusrev_all_reviews’ shortcode (products and categories of products)
New feature: a new variable for review reminder templates to show a list of products in a customer order

3.35.3

JS improvements for reCAPTCHA

3.35.2

CSS improvements

3.35.1

Bug fixes

3.35

New feature: import reviews from CSV files

3.34

Added a translation file for pt_BR

3.33

Bug fixes

3.32

New feature: add shop logo to email templates and review forms (requires the premium version)
Bug fixes

3.31

New feature: if customers have accounts on your website, send review reminders to emails associated with their accounts instead of their billing emails (optionally)
Bug fixes

3.30

New feature: WPML integration
New feature: update of terms and conditions for GDPR
Bug fixes

3.29

New feature: always show ‚Actions’ column on WooCommerce Orders page when manual reminders are enabled
New feature: show product names and icons when using [cusrev_all_reviews] shortcode

3.28

New translation: Thai

3.27

New feature: customers can upload pictures and videos on aggregated review forms (if this feature is enabled in the settings)

3.26

New feature: show pictures uploaded with reviews when using [cusrev_all_reviews] shortcode
Bug fixes

3.25.1

Bug fixes

3.25

New feature: a new screen to show a report about problems affecting the plugin

3.24

New translation: Chinese
Bug fixes

3.23

Bug fixes

3.22

New feature: pictures of products on aggregated review forms
New feature: verified badges for reviews
New feature: shortcode to display reviews on any page
New translation: Norwegian
Support for WordPress Multisite

3.21

New translation: Bulgarian
Modification: reCAPTCHA is shown below name and email fields for guests
Bug fixes

3.20

New feature: adjust size and optionally delete pictures uploaded by customers with their reviews. You can manipulate pictures in WordPress Media Library.
New feature: the plugin will show replies to reviews when reviews are filtered by number of stars
New feature: optionally limit number of review reminders sent per order to one
New translation: Polish
Bug fixes

3.19

New feature: customize the maximum number of images uploaded per review
New feature: customize the maximum size of an image uploaded with a review
New feature: include tax in product prices on the aggregated review form according to the option „Display prices during cart and checkout” on „Tax” tab in WooCommerce settings

3.18.1

Bug fixes: division by zero

3.18

New translation: Estonian
Extended translation of frontend user interface elements for existing languages
Improvements in CSS
New feature: support of custom templates (placed in the current theme’s folder) for reviews section on single product pages

3.17

New feature: voting for reviews, let visitors vote for reviews left by your customers
Bug fixes

3.16

New translation: Russian

3.15

New feature: let customers control their privacy by choosing how their names are shown next to reviews

3.14

New feature: added structured data mark up for reviews with images (associatedMedia, contentUrl)

3.13

New feature: option to remove plugin’s branding from the reviews summary bar on product pages (requires premium version)
Important bug fixes

3.12

Updated text domain

3.11

New feature: customize shop name (previously, it was defaulted from WordPress Site Title)
New translation: Indonesian
New translation: Italian
New translation: Romanian

3.10

New feature: reviews summary bars for product pages

3.9

New feature: if there are several variations of the same product in the order, the plugin will ask to review only the parent product

3.8.3

New translation: Danish
New translation: Serbian

3.8.2

Bug fix: reCAPTCHA was required on admin pages when answering to reviews
WordPress 4.9 compatibility

3.8

New translation: Dutch
New translation: Finnish
New translation: Hungarian
New translation: Slovenian
Compatibility with W3 Total Cache plugin (DB caching)
Additional check that Site Title is not empty when sending test emails
New feature: modify „From” email address (requires premium version)
New feature: modify „From” name (requires premium version)
New feature: modify text in footer of emails (requires premium version)
New feature: a dedicated tab for manually created coupons on the standard WooCommerce coupons page

3.7

New translation: Czech
New translation: French
New translation: German
New translation: Portuguese
New translation: Spanish

3.6

New feature: translate all parts of emails and review forms to your language
New feature: option to make comments required when leaving a review
Bug fix: number of stars wasn’t properly updated after receiving a comment

3.5

Resolves the problem with submission of reviews on sites without pretty permalinks
New feature: integration with „qTranslate X” plugin for multilingual shops

3.4

New feature: manual sending of review reminders

3.3

More detailed reporting of errors when sending test emails

3.2

New feature: customize colors of emails
Bug fixes

3.1

New feature: upload multiple images with a review
New feature: images attached to reviews are opened in a lightbox

3.0

Major update – you must check settings and test sending of emails immediately after updating the plugin
New feature: responsive template for emails with review reminders and discount coupons
New feature: sending of emails with review reminders and discount coupons is performed by Amazon SES to increase deliverability
New feature: a customer will be able to review all products from their order on a single page using a stylish and lightweight form that loads blazingly fast
New feature: specify reply-to address for emails with review reminders and discount coupons
New feature: enable moderation of reviews submitted by customers in response to reminders
New feature: a custom shortcode to display reviews inside post, page or widget
Several email variables were discontinued
Bug fixes

2.6

Added support for ALTERNATE_WP_CRON

2.5

Bug fixes and improvements

2.4

Improvements in sending emails for old WooCommerce versions

2.3

Additional improvements in compatibility with old WooCommerce versions

2.2

Improved compatibility with old WooCommerce versions

2.1

Bug fixes

2.0

Added review for discount feature – automatically generate and send coupons to customers who left a review

1.5

Added possibility to attach pictures to reviews
Added support of reCAPTCHA to prevent fake reviews
Updated settings page

1.4

Bug fixes

1.3

Bug fixes

1.2

Bug fix for a missing file

1.1

Bug fix for the error when WooCommerce is not installed

1.0

Initial release.